Chinize.com Return Policy:
Below is Chinize.com's return policy. If you want to return Product to us, please read and follow the instructions listed. You should also contact our Customer Support and one of our customer sales representatives will be glad to help you. It is crucial to understand our return policy and make certain the criteria are met before physically sending product back to us.
How to refund a product?
Several conditions must be met before Chinize.com will refund a product. We also offer partial refunds if conditions for a full refund is not met. You should also contact our Customer Support and one of our customer representatives will be glad to clarify for you.
We only allow a complete refund for items that have problems caused by Chinize.com. This means that damaged product not caused by Chinize.com cannot warrant a full refund.
If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
How to replace a product?
Several conditions must be meet before Chinize.com will replace an item. You should also contact our Customer Support and one of our customer representatives will be glad to clarify for you.
Chinize.com will ship the replaced package back to you with no charge! We will handle all the necessary shipping fees (from Chinize.com back to you).
Need to repair a product?
Chinize.com will repair your product if there is ever a problem with it. You should also contact our Customer Support and one of our customer sales representatives will be glad to clarify for you. A repairing fee might apply depending upon the reason and condition of the damaged item.
When the package finally returns to our office, we will examine the product, identify the problem, and send the package on its way for repair. Note that the time it takes to repair will differ from item to item. For more information please call our customer representatives for clarification